ALEX Classroom Resource

  

Computer Troubleshooting Posters

  Classroom Resource Information  

Title:

 Computer Troubleshooting Posters

URL:

 http://www.kathleenamorris.com/2011/08/01/troubleshooting-computer-problems/

Content Source:

 Other
Kathleen Morris Blog
Type: Informational Material

Overview:

Kathleen Morris has created and shared a classroom poster to prompt students as to what to do if they experience computer issues in the classroom. 

This is a free download and no sign-in is required. 

Content Standard(s):
Digital Literacy and Computer Science
DLIT (2018)
Grade: 2
R4) Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content
Evidence Of Student Attainment:
Students:
  • will use different troubleshooting techniques to solve connectivity and computing problems on devices.
Teacher Vocabulary:
  • device
  • application
  • force-quit
  • restart
Knowledge:
Students know that:
  • software errors can cause computing issues.
  • force-quitting or restarting software can often correct computing issues.
Skills:
Students are able to:
  • force quit an application using "ctrl, alt, delete" or "command, option, esc".
Understanding:
Students understand that:
  • they can force an application to close if they suspect a software issue is causing computing issues.
Digital Literacy and Computer Science
DLIT (2018)
Grade: 3
R4) Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content
Evidence Of Student Attainment:
Students will:
  • identify computing or connectivity problems and apply various strategies to resolve the issue(s).
  • restart a browser or try a different browser.
  • check for wireless or wired connectivity.
Teacher Vocabulary:
  • troubleshooting
  • connection
  • wired
  • wireless
  • restart
Knowledge:
Students know:
  • how to identify when a problem exists.
  • strategies to resolve connectivity or computing issues.
Skills:
Students are able to:
  • assess a computing issue using look and listen to locate the issue.
  • refresh the website.
  • restart the resource or device.
  • identify if the device is connected via wire or wirelessly.
Understanding:
Students understand that:
  • every issue can be solved once the cause is identified.
Digital Literacy and Computer Science
DLIT (2018)
Grade: 4
R4) Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content
Evidence Of Student Attainment:
Students will:
  • identify a problem and applies various strategies to resolve the issue.
Teacher Vocabulary:
  • troubleshooting
  • connection
  • wired
  • wireless
  • refresh
  • restart/reboot
  • username
  • password
Knowledge:
Students know:
  • how to identify issues.
  • strategies to resolve issues.
Skills:
Students are able to:
  • assess a resource using look and listen to locate the issue.
  • check for power to the device.
  • refresh the website.
  • restart the resource or device.
  • identify if the device is connected to wired or wireless connection.
  • retype username and password to confirm correct entry.
Understanding:
Students understand that:
  • most issues can be solve once the problem is identified.
Digital Literacy and Computer Science
DLIT (2018)
Grade: 5
R4) Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content
Evidence Of Student Attainment:
Students will:
  • identify computing or connectivity problem(s) and applies various strategies to resolve the issue.
Teacher Vocabulary:
  • troubleshooting
  • connection
  • wired
  • wireless
  • refresh
  • restart/reboot
  • username
  • password
Knowledge:
Students know:
  • how to identify computing or connectivity issues.
  • strategies to resolve computing or connectivity issues.
Skills:
Students are able to:
  • assess a resource using look and listen to locate the issue.
  • check for and install needed updates.
  • refresh the website.
  • restart the resource or device.
  • verify and refresh wired or wireless connection.
  • retype username and password to confirm correct entry.
Understanding:
Students understand that:
  • every issue can be solve once the cause is identified.
Digital Literacy and Computer Science
DLIT (2018)
Grade: 6
R4) Identify and employ appropriate troubleshooting techniques used to solve computing or connectivity issues.

Unpacked Content
Evidence Of Student Attainment:
Students will:
  • restart the device
  • check any cords or cables for proper installation
  • check for updates
  • use Force Quit or Task Manager to quit a stalled program.
Teacher Vocabulary:
  • troubleshooting
Knowledge:
Students know:
  • devices can present unintended behaviors, preventing normal operations.
Skills:
Students are able to:
  • complete basic troubleshooting techniques that include restarting the device, checking cords and cables, or forcing an application to close when it is not working as desired.
Understanding:
Students understand that:
  • computing devices can and will fail at times.
  • it is important to save your work and know how to troubleshoot basic issues.
Tags: troubleshooting
License Type: Attribution Non-Commercial No Derivatives
For full descriptions of license types and a guide to usage, visit :
https://creativecommons.org/licenses
AccessibilityText Resources: Content is organized under headings and subheadings
Comments
  This resource provided by:  
Author: Aimee Bates
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