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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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1 ) Describe education and training requirements for careers in the field of consumer services.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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2 ) Determine roles and functions of individuals engaged in consumer services careers.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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3 ) Communicate to clients the names of agencies that provide services and protection for consumers.
Examples: private, public, government, education agencies
• Determining the role of media in consumer advocacy
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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4 ) Assess ways technology impacts consumers and consumer services.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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5 ) Evaluate types of financial services and benefits that meet the consumer services client needs.
Examples: checking and savings accounts, loans, automated teller machines (ATMs), online banking, cash advances
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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6 ) Analyze different types of savings accounts and investment programs offered by financial institutions to meet client needs.
• Explaining benefits of compound and simple interest
• Describing annual percentage rate (APR) and annual percentage yield (APY)
• Comparing money markets and mutual funds
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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7 ) Explain the cost of using credit.
Examples: interest, late fee, annual fee
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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8 ) Describe factors of the economic system that impact consumers and business organizations.
Examples: scarcity, supply and demand, inflation, interest rates
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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9 ) Determine life transitions that influence finances for individuals and families.
Examples: new job, relocation, loss of income, health problems, marriage, death, divorce, alimony, child support, birth, adoption
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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10 ) Explain the importance of consumer budgeting, including creating, implementing, and revising the budget.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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11 ) Explain tax liability requirements on income for individuals and families.
Examples: property, inheritance, earned income
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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12 ) Describe the financial planning process.
• Comparing needs, wants, values, goals, and economic resources
• Determining effects of risk-management strategies
• Assessing the role of estate planning
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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13 ) Analyze the process of product development.
• Identifying the pricing of goods and services
• Explaining the value of market research for product development
• Interpreting the impact of consumer trends on product development
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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14 ) Compare sales techniques used in selling goods and services.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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15 ) Describe the impact of making wise consumer decisions.
Examples: selective shopping, comparative shopping
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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16 ) Evaluate market research to determine consumer trends and product development needs.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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17 ) Compare features, prices, product information, styles, and performance of consumer goods for product development and marketing.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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18 ) Determine housing options and factors influencing housing choices for individuals and families.
Examples: renting, purchasing, leasing-to-own
• Assessing current trends in society that affect the housing industry
Examples: special needs, location, cost, dwelling options, refinancing
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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19 ) Describe services provided by a real estate broker and agent.
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| Human Services (2009) |
| Grade(s): 9 - 12 |
| Consumer Services I |
| All Resources: |
0 |
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20 ) Determine factors that influence consumer choices for transportation in the marketplace.
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