| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
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1 ) Utilize reading strategies to acquire the meaning of technical concepts and to follow directions in the business industry.
• Interpreting reading materials related to the business industry to apply and communicate information learned from reading to actual practice
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
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2 ) Demonstrate effective use of written and oral language by using coherent paragraphs and correct grammar.
Examples: using parallel structure, using correct punctuation and sentence structure
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
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3 ) Demonstrate effective writing techniques used to communicate in the business environment, including enhancing vocabulary and composing concise documents with clarity.
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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4 ) Create business documents, including analytical and informational reports, letters, memorandums, minutes, and electronic correspondence to disseminate information.
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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5 ) Demonstrate effective verbal and nonverbal communication in the workplace
• Determining appropriate business attire for a given situation
Examples: formal meeting, casual meeting, special occasion
• Demonstrating proper posture, tone, facial expression, and etiquette in the workplace
• Demonstrating telephone etiquette
Examples: tone, pitch, courtesy
• Recognizing effective behavior for meetings
Examples: attentiveness, cellular telephone usage
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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6 ) Utilize tables, charts, figures, and graphs to enhance written and oral communication.
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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7 ) Deliver formal and informal presentations related to a broad range of business topics.
• Determining audience and presentation purpose to secure listeners' attention and interest
• Explaining the value of support materials for use in oral presentations
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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8 ) Utilize a variety of technology tools to communicate accurately and effectively in the workplace.
• Interpreting information from secondary, electronic, and real time references using paraphrasing skills
• Designing a survey to obtain information
• Developing a vision and mission statement incorporating data imported from various sources
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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9 ) Exchange information via telecommunications software.
Examples: sending and receiving e-mail messages, images, and online information services with supervision
• Selecting communication methods for various tasks
• Demonstrating business ethics and correct electronic communication etiquette
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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10 ) Apply problem-solving techniques needed to resolve business issues related to ethics.
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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11 ) Determine career and entrepreneurial opportunities, responsibilities, and educational and credentialing requirements related to commerce communication.
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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12 ) Explain the employment process, including career research; job source research; résumé preparation; letters of application, acceptance, refusal, and resignation; application form completion; and interview preparation.
• Creating an employment portfolio
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| Business, Management, and Administration (2009) |
| Grade(s): 9 - 12 |
| Commerce Communication |
| All Resources: |
0 |
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13 ) Demonstrate effective verbal and written communication skills needed in the workplace.
• Explaining the communication process
• Explaining the purpose of communication
• Determining communication barriers
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