Knowing Your Audience | Workplace Essential Skills

  Classroom Resource Information  

Title:

 Knowing Your Audience | Workplace Essential Skills

URL:

 https://aptv.pbslearningmedia.org/resource/ket-workready-1/knowing-your-audience/

Content Source:

 PBS
Type: Audio/Video

Overview:

A customer service representative explains how the language you use in an email to customers may be different from the language you use in messages to coworkers or friends. This resource provides instruction and practice in crafting appropriate emails and workplace documents. 

Content Standard(s):
English Language Arts
ELA2021 (2021)
Grade: 6
R5. Assess the formality of occasions in order to speak or write using appropriate language and tone.
English Language Arts
ELA2021 (2021)
Grade: 6
R6. Adapt speech to a variety of contexts and tasks, demonstrating command of formal English when indicated or appropriate.
English Language Arts
ELA2021 (2021)
Grade: 7
R5. Assess the formality of occasions in order to speak or write using appropriate language and tone.
English Language Arts
ELA2021 (2021)
Grade: 7
R6. Adapt speech to a variety of contexts and tasks, demonstrating command of formal English when indicated or appropriate.
English Language Arts
ELA2021 (2021)
Grade: 8
R5. Assess the formality of occasions in order to speak or write using appropriate language and tone.
English Language Arts
ELA2021 (2021)
Grade: 8
R6. Adapt speech to a variety of contexts and tasks, demonstrating command of formal English when indicated or appropriate.
English Language Arts
ELA2021 (2021)
Grade: 9
R3. Utilize active listening skills in formal and informal conversations, following predetermined norms.
English Language Arts
ELA2021 (2021)
Grade: 10
R3. Utilize active listening skills in formal and informal conversations, following predetermined norms.
English Language Arts
ELA2021 (2021)
Grade: 11
R3. Utilize active listening skills in formal and informal conversations, following predetermined norms.
English Language Arts
ELA2021 (2021)
Grade: 12
R3. Utilize active listening skills in formal and informal conversations, following predetermined norms.
Tags: audience, email, workplace documents
License Type: Custom Permission Type
See Terms: https://aptv.pbslearningmedia.org/help/terms-of-use/#restrictions
For full descriptions of license types and a guide to usage, visit :
https://creativecommons.org/licenses
AccessibilityText Resources: Content is organized under headings and subheadings
Video resources: includes closed captioning or subtitles
Comments

Handouts and materials associated with this resource can be found to the right of the video under the heading, "Support Materials for Use with Students".

  This resource provided by:  
Author: Jessica Byrd